Privacy Policy

Your privacy matters to us. At MultiBit Solutions, we believe in being straightforward about what information we collect and how we use it.

This policy explains our approach to your personal data. We keep things simple: we only collect what we need, we never share your email with anyone, and you have full control over your account.

How to Delete Your Data

You have complete control over your data and can delete it at any time. Here's how:

Deleting Individual Save Games

To delete a specific game save:

1. Navigate to the Select Save Game page
2. Find the save game tile you want to delete
3. Click the three-dot menu icon on the game tile
4. Select "Delete Game" from the menu

This will permanently remove that specific game save and all associated game data.

Deleting Your Account

To permanently delete your account and all associated data:

1. Go to the Home page
2. Click the three-dot menu button at the top right corner of the page
3. Select "Delete Account" from the popover menu
4. Confirm your decision when prompted

Important: Deleting your account will permanently remove all your personal information, including your email address, name, and all game saves. This action cannot be undone.

What Information We Collect

When you create an account with us, we collect:

• Your email address - Used for login and account management
• Your first name - Used to personalize your experience

That's it. We don't ask for your last name, phone number, address, or any other personal details.

We also collect some technical information automatically to help us improve the platform and understand how it's being used:

• Usage data - Through Google Analytics and LogRocket, we track how you interact with our platform (pages visited, features used, etc.)
• Device information - Basic info like browser type, operating system, and screen size
• Cookies - Small files that help our site remember your preferences and keep you logged in

How We Use Your Information

We use your information to:

• Let you log in and access your account
• Send you a password reset link when you request one
• Communicate important updates about the platform
• Improve the platform based on how it's being used
• Troubleshoot issues and provide support

We will never use your email to send spam, and you can opt out of non-essential emails at any time.

Who We Share Your Information With

We never sell or share your email address with anyone.

The only exception is when we're legally required to share information (such as in response to a valid court order or legal process).

We do use trusted third-party services to help us run the platform:

• Google Analytics - Helps us understand how people use our platform
• LogRocket - Helps us identify and fix technical issues
• Hosting providers - Store our data securely

These services may have access to aggregated or technical data, but they're bound by their own privacy policies and are not allowed to use your information for their own purposes.

How We Protect Your Data

We take security seriously and use industry-standard practices to protect your information:

• Your password is encrypted and never stored in plain text
• We use secure connections (HTTPS) to protect data in transit
• Our servers and databases are protected with modern security measures

While no system is 100% secure, we're committed to protecting your data and continuously improving our security practices.

Your Rights and Control

You have full control over your information:

• Access your data - You can request a copy of the information we have about you
• Update your information - Change your email or first name at any time through your account settings
• Delete your account - You can delete your account at any time using the delete account button in the menu accessed at top right of the home page. This will permanently remove your personal information from our systems

To exercise any of these rights or if you have questions, contact us at create@multibit.games.

How Long We Keep Your Data

We keep your personal information only as long as your account is active. When you delete your account, we permanently remove your email address and first name from our systems.

We may retain some anonymized usage data for analytical purposes, but this data cannot be used to identify you personally.

Cookies and Tracking

We use cookies and similar tracking technologies for:

• Essential cookies - Keep you logged in and remember your preferences
• Analytics cookies - Help us understand how you use the platform (via Google Analytics)
• Performance tracking - Help us identify and fix bugs (via LogRocket)

Most browsers allow you to control cookies through their settings. However, disabling cookies may affect your ability to use certain features of our platform.

Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately and we will delete it.

International Users

MultiBit Solutions is based in Canada, and your information is stored on servers that may be located in Canada. By using our platform, you consent to the transfer of your information to this location.

We ensure that your data is protected in accordance with this privacy policy, regardless of where it is processed.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal or regulatory reasons. When we make significant changes, we'll notify you by email or through a notice on our platform.

Your continued use of the platform after changes are posted means you accept the updated policy.

Contact Us

If you have questions about this privacy policy, want to access your data, or need help with your account, please contact us: